Everything You Need to KnowAbout 1-on-1 Tutoring at
TotalGenius

TotalGenius Academy (TGA) is a specialist online tutoring service that provides personalised, one-on-one lessons for students aged 5–19. We work alongside your child's school education to strengthen understanding, build confidence, improve academic performance, and prepare for examinations. Unlike a traditional online school, we do not replace your child's school or issue formal school qualifications. Instead, we match students with tutors who understand their subjects, learning needs, and curriculum.

We support students aged 5–19, from primary school through secondary school and examination preparation. Our tutors tailor lessons to each student's current level, learning pace, and academic goals. Whether your child needs help catching up, improving grades, preparing for an important examination, or exploring skills such as coding and cybersecurity, we aim to provide the right learning support.

Our one-on-one tutoring model gives your child the tutor's full attention throughout the lesson. Rather than following the pace of a group, lessons are tailored to your child's strengths, challenges, questions, and learning goals. This allows tutors to identify knowledge gaps, provide immediate feedback, adjust explanations when necessary, and track progress more closely. The result is a more personalised learning experience built around your child.

We take tutor quality and student safety seriously. Our selection process is designed to assess subject knowledge, relevant qualifications or experience, communication skills, professionalism, and suitability for working with children. TGA's stated commitment includes background screening for tutors. We aim to match families with capable, responsible educators who can explain concepts clearly and create a supportive learning environment.

We begin by learning about your child's age, grade, subject requirements, curriculum, goals, preferred lesson times, and any areas where extra support is needed. Our academic placement team then identifies a suitable tutor based on subject expertise, curriculum familiarity, availability, and your child's learning needs. Once a match is agreed upon, we coordinate the lesson schedule and guide you through the next steps. Our goal is not simply to find an available tutor, but to find one who is well suited to your child.

We understand that a positive relationship between a student and tutor is an important part of learning. If your child is not comfortable with the assigned tutor, please contact our academic support team and explain your concerns. We will review the situation and work with you to identify a more suitable match where appropriate. Our priority is to ensure your child feels supported, understood, and confident enough to learn. TGA's FAQ advertises a tutor-fit replacement guarantee. Please confirm the applicable conditions and replacement process before publishing this answer as a formal guarantee.

Yes. TotalGenius Academy supports students following different national and international curricula. Depending on the subject and tutor availability, we provide support for Nigerian curricula (WAEC, NECO and JAMB), UK curricula (11+, GCSE and A Levels), Canadian curricula (including OSSD), US curricula (Common Core and AP), Australian curricula (including ATAR and NAPLAN), and South African curricula (CAPS). When you contact us, please specify your child's country, school year or grade, curriculum, subject, and learning objectives. This helps us identify a tutor with the most relevant experience.

Yes. We understand that relocating to another country can mean adjusting to a different curriculum, teaching approach, assessment style, and academic expectations. TGA can help your child bridge learning gaps, understand unfamiliar topics, develop confidence, and prepare for assessments within their new curriculum. We will first discuss your child's previous learning experience and current school requirements, then work towards an appropriate tutoring plan. Our aim is to make the academic transition smoother while helping your child settle into their new learning environment.

Your child will need a reliable internet connection, a laptop, desktop computer, or suitable tablet, and a quiet place to learn. A working microphone and headphones are recommended, while a webcam can make communication easier. Lessons take place online using the agreed virtual classroom platform, such as Google Meet or Zoom, where applicable. Some subjects, particularly coding, may require additional software or tools. Your tutor will explain any subject-specific requirements before the lesson. We aim to make getting started simple and accessible for families in different countries.

At TotalGenius Academy, student safety, accountability, and learning progress are important priorities. We maintain class documentation and lesson transcripts to support review, track learning progress, and help ensure continuity between sessions. Class transcription and documentation: Each lesson's transcript is documented for review and record-keeping, providing a reference for lesson discussions, topics covered, and learning progress. Video recording: Video recordings are available upon a parent's request, subject to the applicable consent and privacy requirements. We are committed to maintaining a safe, professional, and transparent online learning environment while respecting the privacy of our students and families.

We work with families across different countries and understand that school hours, work schedules, and time zones vary. Lessons are arranged around the student's needs and the assigned tutor's availability. When requesting a tutor, please share your country or time zone, preferred days, and suitable time ranges. Our team will coordinate with you to find an appropriate schedule and confirm the lesson times in your local time zone. We encourage families to communicate any scheduling changes as early as possible so that lessons can be coordinated smoothly.

Our aim is to make arranging tutoring straightforward and transparent. Before lessons begin, families should receive clear information about the applicable tutoring rates, available lesson packages, payment methods, and any relevant cancellation or rescheduling terms. Please contact our academic support team to discuss your child's needs and receive the current pricing and payment information. We will explain the available options before you commit to a tutoring arrangement. TGA's FAQ advertises flexible monthly arrangements with no long-term lock-in. Please confirm the current billing, cancellation, refund, and payment policies before publishing this as a binding commitment.